Privacy Policy
Last Updated: August 20, 2024
At LettersIQ, a service provided by WellheadIQ, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your privacy.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
- Non-Personal Information: We may collect non-personal information, such as your browser type, device information, IP address, and website usage statistics, to help us improve our services.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website and to analyze usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: We use your personal information to process orders, send handwritten letters, and provide customer support.
- To Improve Our Services: We analyze non-personal information to improve our website, services, and user experience.
- To Communicate with You: We may use your contact information to send you updates, promotional offers, and important service-related communications.
- To Comply with Legal Obligations: We may use your information as required by law or to protect our rights and interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and mailing services. These providers are required to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, court order, or to protect our legal rights.
4. Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at [Your Contact Information].
6. Our Jurisdiction and GDPR
LettersIQ is a U.S.-based company and operates under U.S. laws. As such, we are not subject to, nor compliant with, the General Data Protection Regulation (GDPR) applicable in the European Union. If you are a resident of the European Union, please be aware that your data may not be protected under GDPR standards when using our services.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
privacy@welllheadiq.com